Management & Leadership
mobi |eng | 2013-11-23 | Author:Sue Annis Hammond
Describe an incident when you or someone you know went the extra mile to provide the customer what they really wanted when they wanted it. What made that possible? What ...
( Category:
Research
December 2,2017 )
mobi, pdf |eng | 2008-03-15 | Author:Yossi Sheffi
In contrast, it took Japanese government officials four hours to decide that the event warranted disrupting the schedule of higherups and to route the news through the chain of command ...
( Category:
Management & Leadership
December 2,2017 )
epub, pdf |eng | 2011-09-14 | Author:Griffiths, Chris & Costi, Melina [Costi, Melina]
“We review and revise our strategic plan every couple of years and this was the first time we tried using Mind Mapping. We had to do a very thorough process ...
( Category:
Management & Leadership
December 2,2017 )
mobi, pdf |eng | 2016-03-28 | Author:Bob Burg & John David Mann
KEY #2: BUILD YOUR PEOPLE KEY #3: DO THE WORK On the next blank page he carefully wrote down a few thoughts that had stayed in his mind from his ...
( Category:
Management & Leadership
December 2,2017 )
mobi |eng | 2008-11-02 | Author:Ruth C. Clark [Clark, Ruth C.]
Causes of Transfer Failure A Culture of Transfer Transfer of General Skills to Specific Situations Learning How It Works Learning Is Context Bound The Transfer Challenge Specific Versus General Theories ...
( Category:
Management & Leadership
December 2,2017 )
mobi |eng | 2016-02-02 | Author:Lisa Earle McLeod
They Operationalize Their Values From the moment he got his first business cards, Greg has always put the customer first. That ethos carried over to his sons. Wife Nancy recalls, ...
( Category:
Processes & Infrastructure
December 2,2017 )
mobi, epub |eng | 2015-07-20 | Author:John S. Hammond & Ralph L. Keeney & Howard Raiffa
Resolving a Decision with an Estimate of Uncertainty: Which Flight? Mark Hata has a dilemma. Months ago, he arranged to take his 62-year-old mother on a week-long trip to London ...
( Category:
Small Business & Entrepreneurship
December 2,2017 )
mobi |eng | 2006-08-14 | Author:Ronald E. Riggio & Bernard M. Bass
The biodata results lend support to the psychoanalytic view that many celebrated leaders such as Pierre Cardin and Henry Ford were prisoners of their past. Pierre Cardin had a strong ...
( Category:
Psychology
December 2,2017 )
mobi, pdf |eng | 2007-09-03 | Author:Jean-Marie Dru [Dru, Jean-Marie]
A COMMON PHILOSOPHY A culture only becomes legitimized over time. But as we have seen, the very first years are crucial. They set the tone, light the way forward. It ...
( Category:
Marketing & Sales
December 2,2017 )
mobi, epub |eng | 2014-01-13 | Author:Zeynep Ton [Ton, Zeynep]
TO: All Management Personnel14 DATE: February 27, 1984 RE: Practicing the Golden Rule QuikTrip customers expect and deserve well-groomed employees who give them fast, friendly service. They also expect and ...
( Category:
Management & Leadership
December 2,2017 )
epub, pdf |eng | 2011-09-28 | Author:Shapiro, Stephen M. [Shapiro, Stephen M.]
EXTRINSIC MOTIVATORS Although cash bonuses for innovations have been around for ages, more sophisticated methods have gained popularity recently. One involves the use of a points system. When you contribute ...
( Category:
Business Culture
December 2,2017 )
mobi |eng | 2013-01-07 | Author:Gary Shapiro [Shapiro, Gary]
Chapter Eight Innovate or Die THE NINJA GOES INTO battle with few weapons and few resources. He cannot rely on greater numbers or superior firepower because the enemy will have ...
( Category:
Processes & Infrastructure
December 2,2017 )
mobi |eng | 1988-12-31 | Author:Neil Rackham [Rackham, Neil]
Two Successful Strategies for Talking about Competition We’ve observed two ways in which successful salespeople weaken their competition without damage to their own image. The first way is to mention ...
( Category:
Marketing & Sales
December 2,2017 )
mobi, azw3 |eng | 2013-12-08 | Author:Brad Feld & Mahendra Ramsinghani
After the Meeting A board meeting is always a learning experience of processes, personalities, and group dynamics. Graphicly CEO Micah Baldwin warns, “How you run a meeting is an indication ...
( Category:
Small Business & Entrepreneurship
December 2,2017 )
mobi |eng | 2015-11-12 | Author:Thomas A. Hollihan & Kevin T. Baaske
Document Outline Title Page Contents Preface Part I: Principles of Argumentation Chapter 1 - Argumentation as a Human Symbolic Activity Senses of the Term Argument Argumentation and Individual Decision Making ...
( Category:
Words, Language & Grammar
December 2,2017 )
Categories
Popular ebooks
Thinking, Fast and Slow by Kahneman Daniel(12180)Hit Refresh by Satya Nadella(9093)
The Compound Effect by Darren Hardy(8892)
Change Your Questions, Change Your Life by Marilee Adams(7701)
Nudge - Improving Decisions about Health, Wealth, and Happiness by Thaler Sunstein(7671)
The Black Swan by Nassim Nicholas Taleb(7072)
Deep Work by Cal Newport(6979)
Rich Dad Poor Dad by Robert T. Kiyosaki(6545)
Daring Greatly by Brene Brown(6480)
Principles: Life and Work by Ray Dalio(6320)
Playing to Win_ How Strategy Really Works by A.G. Lafley & Roger L. Martin(6123)
Man-made Catastrophes and Risk Information Concealment by Dmitry Chernov & Didier Sornette(5965)
Digital Minimalism by Cal Newport;(5721)
Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert(5698)
The Myth of the Strong Leader by Archie Brown(5476)
The Slight Edge by Jeff Olson(5388)
Discipline Equals Freedom by Jocko Willink(5342)
The Motivation Myth by Jeff Haden(5183)
The Laws of Human Nature by Robert Greene(5100)
Stone's Rules by Roger Stone(5060)
